Customer Support

Shipping & Delivery

We send offers and items purchased from the website here 5 days a week, Monday to Friday and generally process all orders placed before 3pm the same day.

UK deliveries are made by Royal Mail 1st Class or Royal Mail Special Delivery. depending on value and charge a nominal £1 for orders under £100 with spends of £100+ being sent post-free.

EU & Worldwide deliveries vary from country to country but are usually sent on a Royal Mail International Signed For Service. Spends over £100 are sent post-free with orders below this amount charged £3.50.

Easy Returns

We want you to be entirely satisfied with your purchase and would rather your return than any disatisfaction.

Our standard terms are returns being accepted within 30 days of receipt.

Tracking Your Order

Tracking numbers are supplied on demand where available. Please just ask if you require.

Money Back Guarantee

Something Steven has stood by for dozens of years in business now is a no quibble money back guarantee.

If you have any concerns or unhappiness with a purchase, please get in touch and allow us the opportunity to put things right.

100% Secure Ordering

We offer secure payments online here by the market leading Stripe and Paypal payment processors.

Don't be afraid to pick up the phone however should you wish to provide payment details the 'old fashioned' way or ask for our bank details should you wish as many customers do to transfer funds directly.

Privacy Policy

We treat your privacy serious and conform with all relevant standards and recommended practice.